| Customization: | Available |
|---|---|
| Connector Type: | CCS1, CCS2 |
| Installation: | Floor Type |
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| Cable Spec | EN 50620 / UL | ||||
| IP-Class | IP67 | ||||
| Fire Rating | UL94 V-0 | ||||
| Operating Temperature | -30ºC~+50ºC | ||||
| RCD | AC 30mA / +DC6mA |
Q: How do you handle shipments?
A: According to the quantity of products in your order.
for example
1. small orders, we will choose send goods by FedEx, DHL, UPS, express service on door to door term.
2. large shipments, we send goods by sea or by air in containers.
Ps. you can delegate your own forwarders to handle shipments
Q: What are the certifications for your products?
A: Our products are well qualified to be exported to the majorities of overseas countries with international certifications, such as CE for the Europe, UL for the United States and KC for the South Korea.
Q: What is your term of packing?
A: Generally, we pack our goods in neutral brown cartons.
Q: What is your term of delivery?
A: FOB, CFR, CIF, DDU, EXW.
Q: How about your delivery time?
A: Generally, it will take 7 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: How long is the warranty?
A: The warranty of our products is 24 months upon the receipt of your shipment under normal circumstances.
Q: What is your guarantee of after-sale service?
A: In response to every single after-sale request within the warranty, we will appoint a one-on-one technician for timely online aid.
Q: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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