Q: Are you the factory or trading company? A: We are factory with more than 20 years in the field of DC power supply solution, traction power supply and new energies. We warmly welcome you for the visit.
Q: How is the delivery time? A: Generally, the delivery time between 7-30 days after getting client's payment. For accurate info depends on the products and the quantity, we can make further communication on this.
Q: Do you have MOQ requirements? A: MOQ is 1 set for most of the products, only MOQ for 7KW, 11KW, 22KW AC EV charger is 10 sets.
A: How long is your warranty time? Q: We provide 2 years warranty for our clients.
Q: Can you provide customized service? A: Yes. we have been getting involved with the OEM and ODM projects since 2004. So that we can provide professional customized service for our clients.
Q: Do you have after sales service? A: Yes. We have after saels service team can give support quickly just in case you got problems.
Q: Do you make the test after finishing production? A: Yes, our production engineer team will do the test while goods finished, and we will prvoide the test info to clients for reference before delivery.
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